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Service Support Escalation Matrix

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Frequently Asked Questions

Frequently Asked question from our most of the customers.

Call us 8870-100-100 for new broadband connection and share your location. We will check the feasibility and let you know the estimated delivery dates. Alternatively, you can write to us at [email protected] out team will get in touch.

Installation charges are based on the mode of delivery and the distance to the nearest POP.

Fiber Deliver will cost between Rs. 500/- to Rs.1500/- based on the distance to the nearest HUB

Wireless delivery wireless device will cost from Rs. 6000/- to Rs. 75,000/- based on the distance to the nearest Interjet Tower and the customer speed requirement.

Broadband means shared internet connection with sharing ratio of 1:8. In SME plans the internet is shared in 1:4 ratio. Leased Line Connection, the bandwidth allocated is completely i.e., in 1:1 ratio, dedicated to the customer without sharing.

FUP limits are frequently used in the broadband industry to describe bandwidth capping after the plan of a user is exhausted.

Within 12 hours from processing the order your new broadband connection will becomes active.

INTERJET will provide the promised speed as per your plan. It can also be confirmed by initiating simultaneous downloads in the customer PC.

Please call 8870-100-100 for assistance or to write us [email protected]

You can pay your INTERJET bills via any of the below mentioned payment modes:
1:- Qr Code