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Service Support Escalation Matrix

Find our support number & choose one the way you want your queries to get resolved.

Whatsapp

Feel free to reach our support team for further assistance.

8870-100-100

Send a message

Feel free to reach our support team for further assistance.

[email protected]

Shift Manager / Team

Feel free to reach our support team for further assistance.

0413-2664444 / 2672222

Frequently Asked Questions

Use customer data to build great and solid product experiences that convert.

Call us 8870100100 for new broadband connection and share your location. We will check the feasibility and let you know the estimated delivery dates. Alternatively, you can write to us at [email protected] out team will get in touch.

 

Installation charges are based on the mode of delivery and the distance to the nearest POP.

Fiber Deliver will cost between Rs. 500/- to Rs.1500/- based on the distance to the nearest HUB

Wireless delivery wireless device will cost from Rs. 6000/- to Rs. 75,000/- based on the distance to the nearest Interjet Tower and the customer speed requirement.

 

Broadband means shared internet connection with sharing ratio of 1:8. In SME plans the internet is shared in 1:4 ratio. Leased Line Connection, the bandwidth allocated is completely i.e., in 1:1 ratio, dedicated to the customer without sharing.

 

FUP limits are frequently used in the broadband industry to describe bandwidth capping after the plan of a user is exhausted.

 

Within 12 hours from processing the order your new broadband connection will becomes active.

 

INTERJET will provide the promised speed as per your plan. It can also be confirmed by initiating simultaneous downloads in the customer PC.

 

Please call 0413-2664444 for assistance or to write us [email protected]

 

You can pay your INTERJET bills via any of the below mentioned payment modes:

  1. QR Code:
  2. Bank Account details:
    • Account Name : Interjet India Pvt. Ltd.
    • Account Number : 777705 999905
    • IFSC Code: ICIC0001892
  1. Pay via UPI : [email protected]

 

The INTERJET Broadband employs the most modern technology to provide  1 Gbps connectivity with 24×7 support team.

 

For wireless broadband connections are the best option for customers it reduces internet downtime due to fiber cuts. The cost of installing an wireless RF device ranges from Rs. 6000/- to Rs. 75,000/- based on the distance to the nearest Interjet Tower and the customer speed requirement.

 

INTERJET is committed to providing our clients with superior experience. To report any events concerning the misconduct of our representative, please call 0413-2672222.

Alternatively, you can write to us at [email protected]

 

 

Whatsapp Support

8870-100-100

Interjet Sales

[email protected]

Customer Care

8870-100-100

Interjet Support

[email protected]

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